Purchased a beautiful Buick Enclave from BMW of Bloomington from Bruce Spencer. He was wonderful to work with and our whole experience was excellent. Thank you Bruce!!
Drove over two hours to check out a used Infiniti! Gave them a quick call before I came down and they had the car outfront and ready for us to test drive. Hope our saleswomen was kind and gracious and helped answer any questions I had about the car. The proccess at the dealership wasefficient and timely and they got us out of the door in a timely matter. Well worth the drive down! Definitely ask for Hope Betley!!
The service team was great. The car has been good. The drop from 5 stars is due to the fact that it wasn’t revealed to us that the car had one key until after alL paperwork was done and they handed us the one key. We were led to believe that service/parts would have a new key made for us. When we questioned that, we were presented with a $500 estimate for the second key. It felt like they hid the fact that it only had 1 key.
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